East West Enviroag is a Tamworth based laboratory offering a range of onsite and offsite geotechnical, agricultural, and environmental services. Independent testing is done using the latest technology to assist you in getting the most out of your building or agricultural project.
Our customers need for local knowledge is the reason EAST WEST ENVIROAG exists. The independence of our laboratory and the willingness of both the scientific and administration staff to find solutions for our customers is what sets our business apart from larger corporate laboratories.
Our values govern the way we relate to our customers and to each other. They reflect our attitude towards providing a professional result for the customer.
Integrity - we will maintain our quality system to ensure there is process accountability and legislation is followed.
Confidentiality - we will respect all privacy laws and we will strictly adhere to our confidentiality policies.
Reliability - we will endeavour to meet the standards set out in our customer service charter every day.
Approachability - we will listen to the customer in a respectful and friendly manner.
Fairness - we will provide an independent, objective and unbiased service.
We will provide high quality professional services to meet the stated customer requirements. We will deliver project outcomes in an effective and efficient manner. We will:
We measure, monitor and report on our performance by:
Recording and responding to feedback from our customers.
Regularly reviewing our charter to ensure it remains relevant.
Regularly measuring our performance against our charter.
If you are concerned about the quality of our services, please feel free to contact the manager of the lab and discuss your issue.
You have the right to:
Be treated fairly, with courtesy and respect.
Comment on the quality of our service to you.
Privacy and confidentiality.
Obtain copies of documents related to the service provided to you.
Contact the ombudsmen if you are unhappy with the way we have managed your feedback.
In turn, we ask that you as the customer:
Participate in our feedback process.
Provide information to the best of your knowledge.
Treat our staff with courtesy and respect.
Abide by legal requirements and do not act, or expect others to act, unethically.
Please get in touch with any comments or suggestions. We value your feedback and promise to get back to you.
WE ARE NATIONALLY ACCREDITED
Please see our full list of NATA Accreditations 15708 & 12360
East West Enviroag is ASPAC certified for the following analytes (as at 2021).
Soil
• Electrical Conductivity (3A1)
• pH (4A1, 4B2)
• Total Carbon (6B2)
• Total Organic Carbon (6A1 and 6B3)
• Total Nitrogen (7A5)
• Total Phosphorus (Pooled)
• Extractable Sulfur (10D1)
• Extractable Boron (12C2)
• Exchangeable Calcium (15A1, 15D3)
• Exchangeable Magnesium (15A1)
• Exchangeable Sodium (15A1, 15D3)
• Exchangeable Potassium (15A1, 15D3)
• Exchangeable Aluminium (15G1)
• Available Potassium (18A1)
• Soluble Chloride (5A1)
• Extractable Copper (12A1)
• Extractable Iron (12A1)
• Extractable Zinc (12A1)
• Extractable Manganese (12A1)
• Olsen Extractable P (9C1 9C2)
• Bray Extractable P (9E1 9E2)
• Acid Extractable P (9G1 9G2)
• PBI Colwell (9I2a)
Plant Tissue
• Carbon
• Chloride
• Boron
• Copper
• Magnesium
• Nitrogen
• Phosphorus
• Sulphur
• Zinc
• Potassium
East West Enviroag is a Tamworth based laboratory offering a range of onsite and offsite geotechnical, agricultural, and environmental services. Independent testing is done using the latest technology to assist you in getting the most out of your building or agricultural project.
Operations Manager/Director
Operations Manager/Director
Quality Manager Geotech/Director
Quality Manager Geotech/Director
Quality Manager Geotech/Director
Operations Manager/Director
P: (02) 6762 1733 | F: (02) 6765 9109
E: admin@eastwestonline.com.au
Geotechnical Services (NSW) Pty Ltd t/a East West Enviroag
ABN: 52 655 947 827
East West Enviroag and Geotechnical Services have united under a single group banner and will now operate as GSG Laboratories.
With the same ownership, dedicated team, and renowned high-quality service, we are excited to work with you under our new brand!
